FREQUENTLY ASKED QUESTIONS

Last Updated on August 22, 2016

There is a refund if not happy with the purchase within 30 days of payment.
No refunds if item is returned not in the condition they were sold.
No refund on earrings if seal is broken, due to health issues.
This does not effect your statuary rights.

If you have any questions on the products, the prices or the postage please feel free to contact us either by email which is c.grovesjewellers@gmail.com
or by phone on 00447553486662 or 00447907975387.

Yes we do ship internationally.

The package that you have ordered should take up to 5 days delivery. Rings will take up to two weeks if it has to be custom made for you.

The return address for the product you are not happy with or has any faults can be returned to the following address, stating why you are returning the product:

D. Ellis
40 Thomas Street
Manchester
M4 1ER

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